Return Policy
Return Policy
Thank you for shopping with us! We hope you love your purchase, but if you're not completely satisfied, we’re here to help.
Returns
- You have 14 days from the date of delivery to initiate a return.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as you received it.
- Proof of purchase (order confirmation or receipt) is required for all returns.
Non-Returnable Items
- Items that have been opened or used cannot be returned.
Return Process
- To start a return, send us an email using the Contact Us page.
- Pack your item securely, including all original packaging, tags, and documentation.
- Ship your return to the following address:
2137 Glenada Ave, Montrose, 91020, California, USA.
Refunds
- Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
- If approved, a refund will be processed to your original payment method within 7-10 business days.
- Please note: Shipping costs are non-refundable, and you are responsible for the return shipping charges unless the item is defective or damaged.
Exchanges
- If you’d like to exchange an item, follow the return process above and place a new order for the desired item.
Damaged or Defective Items
- If you received a damaged or defective item, please contact us within 7 days of delivery for a replacement or refund.
If you have any questions, please don’t hesitate to reach out to us using the Contact Us page. We’re here to assist you!